Cookie and Data Tracking Policy

Last Updated: March 2025

At eltrovasira, we believe in complete transparency about how we collect and use information when you visit our website. This policy explains the tracking technologies we use on eltrovasira.com and how they help us provide better financial education resources to Australian users.

We use various tracking methods to understand how people interact with our content, which courses generate the most interest, and where visitors might be struggling to find information. This isn't about surveillance – it's about making your experience smoother and more relevant.

What Are Tracking Technologies?

Tracking technologies are small pieces of data stored on your device that help websites remember your preferences and understand visitor behaviour. The most common type is a cookie, but there are several other methods we use.

Think of these as digital bookmarks that help us recognise you when you return to our site. They might remember that you were browsing our upcoming courses page or that you prefer reading articles about savings strategies rather than investment topics.

These tools don't identify you personally unless you've chosen to create an account with us. Instead, they track patterns and preferences associated with your browser or device.

Essential Tracking

These are the absolute necessities that keep eltrovasira.com functioning properly. Without them, basic features wouldn't work.

  • Session management for logged-in users
  • Security features that protect your data
  • Load balancing across our servers
  • Form completion and error recovery

You can't disable these because they're critical to the site's operation. But they only collect information needed for basic functionality.

Functional Tracking

These enhance your experience by remembering your choices and preferences across visits.

  • Language and region settings
  • Course preferences and saved content
  • Display preferences for layout options
  • Previously viewed articles or resources

Disabling these won't break the site, but you'll need to reset preferences each time you visit.

Analytical Tracking

We use these to understand what content resonates with visitors and where we need to improve.

  • Page views and time spent on content
  • Navigation paths through the site
  • Popular course topics and resources
  • Device types and browser information

This data is aggregated and anonymized. We're looking at trends, not individuals.

Marketing Tracking

These help us show you relevant information about courses and resources that match your interests.

  • Course recommendations based on browsing
  • Email campaign effectiveness
  • Referral source tracking
  • Content engagement patterns

You have full control over these and can opt out at any time through your browser settings.

How We Use Tracking Data

Improving Course Content

When we see that people spend more time on certain financial literacy topics, we create more detailed resources in those areas. If completion rates drop off at specific points in a course, we know we need to revise that section.

Personalizing Your Experience

If you've been reading articles about budgeting for young families, we'll suggest related courses on mortgage planning or education savings. This saves you time searching for relevant content.

Technical Performance

Tracking helps us identify slow-loading pages, broken links, or compatibility issues with specific browsers or devices. This is especially important for users in regional Australia with varying connection speeds.

Security Monitoring

We track suspicious patterns that might indicate attempted security breaches or fraudulent activity. This protects both our platform and your information.

Managing Your Tracking Preferences

You have complete control over which tracking technologies you're comfortable with. Here's how to adjust your settings across different browsers.

Keep in mind that blocking all tracking will affect your experience on eltrovasira.com. Essential functions will still work, but you'll lose personalization and convenience features.

Browser-Specific Instructions

  • Google Chrome: Navigate to Settings, then Privacy and Security, then Cookies and Other Site Data. You can block third-party cookies or all cookies, though we don't recommend blocking everything.
  • Mozilla Firefox: Go to Settings, select Privacy and Security from the sidebar, then adjust the Enhanced Tracking Protection settings. Standard mode blocks most trackers while keeping sites functional.
  • Safari: Open Preferences, click Privacy, and choose your tracking prevention level. Safari blocks most third-party trackers by default, which works well for most users.
  • Microsoft Edge: Access Settings, then Privacy, Search, and Services. You can choose between Basic, Balanced, or Strict tracking prevention levels.

Data Retention Periods

We don't keep tracking data indefinitely. Different types of information have different retention periods based on their purpose.

Our approach is to keep data only as long as it's genuinely useful for improving your experience or required for legal compliance.

  • Session cookies expire when you close your browser
  • Functional preferences are stored for up to 12 months
  • Analytical data is aggregated and retained for 26 months
  • Marketing tracking data is kept for 13 months
  • Security logs are maintained for 24 months

Third-Party Services

We work with several trusted service providers who help us operate eltrovasira.com effectively. These partners have their own tracking technologies that operate according to their privacy policies.

We carefully vet all third-party services to ensure they meet our standards for data protection and user privacy. They're not allowed to use your information for purposes beyond what we've agreed upon.

  • Analytics platforms that help us understand site usage patterns
  • Content delivery networks that speed up page loading
  • Email service providers for course notifications
  • Payment processors for course enrollment (with strict security standards)
  • Video hosting services for educational content delivery

Your Rights and Control

Australian privacy law gives you specific rights regarding your data. We take these obligations seriously and make it easy for you to exercise your rights.

Access Your Data

Request a copy of all information we've collected about your interactions with eltrovasira.com. We'll provide this in a readable format within 30 days.

Correct Information

If any stored information is inaccurate or outdated, you can request corrections. This applies to both account information and preference settings.

Delete Your Data

Ask us to remove your information from our systems. We'll delete everything except what we're legally required to retain.

Opt Out of Marketing

Stop receiving personalized course recommendations or promotional communications at any time through your account settings or email links.

This policy was last reviewed in March 2025. We update it periodically to reflect changes in our practices or legal requirements. Continued use of eltrovasira.com after updates constitutes acceptance of the revised policy.